Contact Details for Shipping Providers
We utilize the services of various carriers for item delivery. For any issues with your shipment, you can directly reach out to these carriers.
Contacting a Carrier
Contact a carrier if:
- Your package, marked as delivered, is missing from your orders.
- You have specific instructions for delivery.
Package Tracking Information
National carriers might employ regional carriers for item delivery, which can occasionally result in discrepancies in tracking information on the national carrier’s website.
Primary US Delivery Services:
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DHL ExpressPhone: 1-800-225-5345 |
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FedExPhone: 1-800-463-3339 |
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UPSPhone: 1-800-742-5877 |
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US Postal ServicePhone: 1-800-222-1811 |
Additional US Delivery Providers:
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ABF FreightPhone: 1-877-609-5681 |
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AramexPhone: 1-718-553-8740 |
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FidelitonePhone: 1-844-524-6320 |
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Innovel SolutionsPhone: 1-888-460-5404 |
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i-parcelPhone: 1-800-782-7892 |
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Landmark GlobalPhone: 1-888-205-2251 (Toll free) |
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LaserShipPhone: 1-804-414-2590 |
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Lonestar OvernightPhone: 1-800-800-8984 |
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NSDPhone: 1-833-744-7673 |
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OnTracPhone: 1-800-334-5000 |
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Parcel PoolPhone: 1-877-727-2354 |
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Pitney BowesPhone: N/A |
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TForce Final Mile (formerly Dynamex)Phone: 1-855-396-2639 (from Canada) 1-800-387-7787 |
US Freight Carriers (For Oversized or Heavy Goods):
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CEVA LogisticsPhone: 1-844-215-0640 |
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PilotPhone: 1-877-549-0160 |
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XPO LogisticsPhone: 1-833-502-9774 |
International Carriers:
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Aramex AustraliaPhone: Visit the Aramex Australia Courier Locator to find the local number |
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AsendiaPhone: N/A |
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Australia PostPhone: (within Australia) 13-POST-13-7678 (outside of Australia) +61-3-8847-9045 |
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ChilexpressPhone: Op1: centrodeayuda.chilexpress.cl Op2: Whatsapp +569 5783 2060 Op3: Call Center 600 2000 102 |
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CJ Logistics Phone: +82-70-4992-7340 – (Mon~Fri 09:00~18:00, KST) |
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DeprisaPhone: (from Bogotá) 4051405 (rest of country) 01 8000 519393 |
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ECMS EXPRESSPhone: 1-855-266-9299 |
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GaashPhone: +972-072-260-8001 |
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HanjinPhone: +82-1588-1612 |
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Israel Post (ILP)Phone: +972-076-887-1216 |
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Kerry eCommercePhone: (from Hong Kong) (+852) 3513 0786 |
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Menlo Worldwide/UPS Supply Chain SolutionsPhone: 1-800-443-6379 |
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NaqelPhone: +966920020505 (in SA) / 1- 800-246-4444 |
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Ninja VanPhone: (+65) 6602 8271 |
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Pasar ExpressPhone: (from Bogotá) 571 2916500 (from Medellin) 574 6042828 (From Cali) 572 4897575 (rest of country) 01 8000 111 752 |
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Royal MailPhone: +44 (0) 3457 740 740 |
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ServientregaPhone: + 571 7700200 |
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SF ExpressPhone: (from Hong Kong) (+852) 2730 0273 (from Taiwan) (+886) 2 2192 6063 |
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Sky PostalPhone: (from Urbano Peru): 511 4801320 |