Secure Purchases on heartfur

To secure your buys on our platform, adhere to these steps:

Never divulge full card details, tax ID, or passwords via email or phone.
For in-person buying, avoid verbal card details disclosure, sign to confirm the transaction, and request a receipt.
Regularly review your card statement for unexpected activity.
Monitor who has authorization or access to your card.

Review our customer feedback and policies before making a purchase. Feel free to reach out if you have questions or concerns.
Identify unrecognizable charges from Heartfur in your bank statement and contact our specialists for help.
Understand Heartfur's Purchase Protection program. You may receive a refund if the item isn’t delivered, is damaged, or you received the wrong item.
Conduct transactions within Heartfur as we can’t help with payments made outside the platform.
Forward suspicious emails claiming to be from Heartfur to us.
Be aware that supplying materials for custom orders is at your own risk.

Reach Heartfur Support via the ‘Contact Support’ button in the Help Center. Avoid calling unrecognized online phone numbers.
We won’t make unprompted phone calls. If you receive a phone call claiming to be us, hang up and reach out via ‘Contact Support’.

Do you need further assistance?